A telecaller is an individual who has telephonic conversations representing a company, with existing or potential customers. The primary objective of the telecaller job role is to generate leads or sales, depending on the target of the company.

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Bizastra is a multi-service company that provides offline to online solutions for businesses' financial and operational needs. They offer end-to-end solutions and support businesses at every level, from idea generation to scalability.