Handle customer's inbound and outbound calls. Solving the queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

KSF human right foundation is an NGO where we help many people by providing many facilities like food, medical, education and etc. We have registered at 29 August 2024 and before that we are helping many people by personal funding.

KSF Human Rights Foundation is dedicated to promoting and protecting human rights through advocacy, education, and community engagement. We work tirelessly to empower individuals and communities to stand up for their rights and promote social justice.