Good communication
Freshers & Experienced Acceptable
Working Location: Ameerpet, Hyderabad
Working Hours: 10am to 6.30pm
- Completion of a sales-related training program is preferred.
- Computer literate.
- Exposure to diverse viewpoints, cultural norms, and experiences.
- Superb verbal communication.
- Ability to switch your communication style on a whim.
- Superb interpersonal, research, and record-keeping skills.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Telecaller BpoTelesales Preferred
Incentive will be paid Weekly