Pivotal management jobs - Telecaller
Telecaller
Fresher
7,000 - 10,000 Per Month
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Your Profile matches the job
Your Profile matches the job
Posted:
8 Months ago
Views:
Applications:
Openings:
1
Job Description
We are expanding our team and are looking for dedicated and motivated individuals to join our telecalling team.
Experience: Freshers are welcome, prior experience in telecalling or customer service is a plus.
Key Responsibilities:
Inbound/Outbound Calls: Make calls to prospective clients/customers to generate leads, offer products or services, and follow up on inquiries.
Customer Interaction: Handle customer queries, provide information about /services, and information support for issues or concerns.
Lead Qualification: Gather necessary information from potential clients to qualify them for the sales team or further engagement.
Lead Qualification: Gather necessary information from potential clients to qualify them for the sales team or further engagement.
Data Entry and CRM Updates: Accurately log all interactions and update client details in the CRM system.
Feedback Collection: Conduct surveys or gather feedback from customers to improve service quality and client satisfaction.
Meeting Targets: Achieve monthly/weekly KPIs and sales targets while maintaining a high level of customer satisfaction.
Team Collaboration: Work closely with the sales and customer service teams to ensure smooth communication and delivery of services.
Feedback Collection: Conduct surveys or gather feedback from customers to improve service quality and client satisfaction.
Meeting Targets: Achieve monthly/weekly KPIs and sales targets while maintaining a high level of customer satisfaction.
Team Collaboration: Work closely with the sales and customer service teams to ensure smooth communication and delivery of services.
Key Skills:
Excellent communication and interpersonal skills
Strong listening and problem-solving abilities
Goal-oriented with the ability to meet or exceed targets
Basic knowledge of MS Office Ability to work in a fast-paced environment
Experience in telecalling or customer service (preferred but not mandatory)
Educational Qualification:
Minimum High School Diploma (12th grade)Bachelor’s degree (preferred, but not required)
Experience: Freshers are welcome, prior experience in telecalling or customer service is a plus.
Benefits:
Competitive salary and performance incentives
Opportunity for career growth and skill development
Friendly and dynamic work environment
How to Apply: Please send your resume to email .
Job Particulars
Education
Certificate Course (ITI), Diploma, B.Com, BA, 12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1773809
State
Madhya Pradesh
Country
India
About Company
About Pivotal Management: Pivotal Management is a leading company, Finance specializing in debt collection and recovery, committed to achieving targets with proper conduct. committed to delivering high-quality solutions to our clients.
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