RPS global solutions jobs - Telecaller

We need freshers who can call on the data provided and generate leads for our company. We also provide internship opportunity to students who are pursuing their college in any stream. Candidates will be on a probation period of 3 months and after completion of 3 months their contract will be extended based on their performance.  

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level