1. Lead generation
2. Outbound calls

3. Mature leads into sales

4. Coordination with sales team

5. Achieve target

6. Handle customers Update customer information and maintain accurate records

Follow up on leads and nurture relationships with potential customers.

Provide feedback to the management team on customer needs, problems, interests, and potential for new products and services.

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement: