Process : Telecalling
Designation : Telecaller
Job Details:• Experience or fresher
• Language: Tamil/ Hindi / Telugu / Kannada / Malayalam +English( Any language)
• Salary: 13000 or based on previous experience
• Shift: general shift ( 9.30 am to 6.30pm )
• Weekly off – 1 day ( Sunday fixed week off)
• Education Qualification: Min 10th
• Age limit- 30 Max
• Documents Mandatory Aadhar Card & PAN Card
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level