• Calls prospective customers/donors by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Maintains database by entering, verifying, and backing up data
• Maintains quality service by following organization standards
• Make telephone calls to prospects
• Keep accurate and detailed records of calls made and results achieved
• Understand and manage personal performance on a
daily basis
• Maintain confidentiality
• Record details of opportunities and lead notes
• Provide detailed information about products or services over the phone.
• Follow-up on potential leads and maintain records of customer interactions.
• Achieve assigned sales targets and contribute to the company's growth.
• Handle customer inquiries and resolve any issues they may have.
• Maintain a professional and courteous demeanor at all times.