Quartz technologies jobs - Telecaller Executive

We are looking for a Telecaller Executive (Only Females).

Candidates (Only Females) Must have Good Knowledge of Communications.

Inform customers about company's products/services and offers

Manage inbound and outbound customer calls in a timely manner

Identify customers needs and wants, clarifying information whenever possible

Ability to be on phone for a long time and familiar using dialer systems.

Respond to customer inquiries and provide accurate information

Document customer interactions in the company database

Follow up on customer calls to ensure resolution

Generate leads through outbound calls

Meet or exceed daily, weekly, and monthly call targets

Assist in sales by promoting products/services

Maintain confidentiality of customer information

Work effectively with the team to meet organizational goals