Telecaller Cum Executive

* Responsible for handling the customer's inquiry and making cold- call.

* Should be able to meet targets.

* Convert leads to launching

* Good Leadership and motivational abilities

* Excellent listening skills and the ability to provide helpfully advise

* Should be results-driven and learner-focused

* Submit daily reports to the reporting manager

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement: