GNR Solutions Pvt Ltd jobs - Tele calling

Tele Calling

GNR Solutions Pvt Ltd

Pune

1.5 to 3 Years

10,000 - 20,000 Per Month

B.Com, BA, BCA, BSc, CS

Job Description

Developing and implementing strategies for building customer relationships and improving customer satisfaction

Managing customer complaints and resolving them in a timely and efficient manner

Collaborating with the sales team to identify new customers and to win back former customers

Collecting and analyzing customer feedback to identify areas for improvement and to develop new strategies for meeting customer needs

Overseeing the relationship with customers handled by your team

Planning and managing communication campaigns to engage customers

Identifying and implementing opportunities for upselling and cross-selling

Coordinating with other teams to ensure consistency in customer interactions and to streamline the customer experience

Monitoring and reporting on customer satisfaction metrics

Maintaining a comprehensive understanding of the organization’s products or services to provide accurate information to customers

Job Particulars

Role BPO / Customer care

EducationB.Com, BA, BCA, BSc, CS

Who can applyExperienced (1.5 to 3 Years)

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1782448

Job Category BPO , BSc/BCA/BBM

Locality Address Kondhwa

StateMaharashtra

Country India

About Company

IT Hardware company, provide IT Solutions, refurbished, and E waste management

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