Mvikas Technologies Pvt Ltd jobs - Tele Caller

Job Title: Tele caller - Cold Calling Specialist

Location: Delhi (Netaji Subhash Place) 

Department: Sales/Marketing

Reports To: Sales Manager/Team Lead

Job Summary: We are seeking a motivated and enthusiastic Tele caller to join our sales team. The ideal candidate will have excellent communication skills and a passion for engaging with potential customers over the phone. As a Tele caller, you will be responsible for making cold calls to prospective clients to generate leads and drive sales.

Key Responsibilities:

• Conduct Cold Calls: Make outbound calls to potential customers from a provided list to introduce and promote our products/services.

• Lead Generation: Identify and qualify leads by understanding customer needs and providing relevant information about our offerings.

• Customer Engagement: Build rapport with potential clients, answer their queries, and provide detailed explanations of product features and benefits.

• Data Management: Accurately record customer interactions, feedback, and contact details in the Excel spreadsheet. 

• Follow-Up: Schedule follow-up calls with interested prospects and coordinate with the sales team to ensure timely closure of deals.

• Target Achievement: Meet or exceed daily, weekly, and monthly call and sales targets.

• Market Research: Stay updated with industry trends and competitor activities to effectively pitch our products/services.

• Feedback Collection: Gather customer feedback and relay insights to the sales and product development teams for continuous improvement.

Qualifications:

• High school diploma or equivalent; bachelor's degree in business, marketing, or a related field is a plus.

• Proven experience in tele calling, sales, or customer service.

• Excellent verbal communication and interpersonal skills.

• Strong persuasion and negotiation abilities.

• Ability to handle rejection and remain motivated.

•  Basic computer skills.

• Ability to work independently and as part of a team.