Develop comprehensive documentation that meets organizational standards
Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
Write user-friendly content that meets the needs of the target audience, providing product insights in a simple language that sets our users up for success
Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
Evaluate current content and develop innovative approaches for improvement
Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
Independently gather information from subject matter experts to develop, organize and write procedure manuals, technical specifications, and process documentation
Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
Select an appropriate medium for the message or audience, such as manuals or online videos
Standardize content across platforms and media
Gather usability feedback from customers, designers, and manufacturers
Revise documents as new issues arise

At MATT Engineering Solutions, we offer a dynamic and collaborative work environment where your contributions are valued and rewarded. You will have the opportunity to work on diverse projects, interact with clients from around the world, and make a meaningful impact on the future of education through research and innovation.