Ideal Career Zone jobs - Technical Support VoIP Engineer / NOC Engineer

Job Description

Profile: Technical Support VoIP Engineer / NOC Engineer

Location: Kolkata, West Bengal

Experience: 2+ to 3+ Years

Salary Budget: 5 LPA to 11 LPA

Brief description:

• Should have Good exposure to GSM, VOIP, SIP, MSRC, RTP, MSRP, RCS.
• Should be adept in VOIP Trunk SIP Configuration, PRI Card Installation, Asterisk/ Dahdi/ FreePBX Installation / IP PBX /IP Telephony / IP phone configuration / EPBX /VOIP Gateway /Asterisk server management.
• Troubleshooting of SIP and VOIP Based Call-center telephony Issues.
• Experience in Installing, configuring and deployments of Asterisk, Asterisk-based applications like Vicidial, IVR and FreePBX.
• Experience in Installing, configuring and deployment of Asterisk, GoAutoDial, Vicidial, IVR and FreePBX.
• Sound knowledge of Asterisk Installation, Configuration, Dialplan, AGI, AMI, Call troubleshooting (SIP, ISDN, PSTN)
• Configuration, Maintenance and troubleshooting of Asterisk Based Servers, VICIDIAL, FreePBX, Freeswitch.
• Good verbal and written communication.
• Excellent team player, ability to work in a global team and follow through on deadlines.
• Strong technical and analytical skills.
• Resolve Client issues through Skype and Remote Screen sharing.
• Minimum 2+yearsexperience in Troubleshooting VoIP Required.
• Proficiency in the following programming languages: MySQL, PHP, Perl.
  
  Preferred skills
• Industry Type: Telcom, ISP, BPO.
• Key Skills: Asterisk, Vici Dail, Free PBX IVR, VOIP, Wire Shark
• Employment Type: Full Time