Hiring for Technical Support Executive for International Process at Jaipur.(Candidates can apply from PAN India if can relocate to Jaipur immediately after selection)
Designation - Technical Support Executive
Salary: ₹30,000 - ₹37,000 CTC per Month (Depends on experience) + 15000 Joining Bonus + 15 days
Accommodation for outstation candidates + Travel Ticket
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills