Technical Support Engineer recruitment in Hyderabad - For a Client of Teamlease Digital

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Technical Support Engineer

For a Client of Teamlease Digital
experience 4 to 10 Years
salary 5,00,000 - 16,00,000 Per Year
qualification
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Posted: 6 Hours ago
Views: 0
Applications: 2
Openings: 4

Job Description

Duties:What you get to do in this role:

The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department. The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong interpersonal skills in addition to strong technical skills. 

*The Performance Support Engineer must be able to work outside of normal business hours on occasion (weekend shifts, holidays) on a rotational basis.*

Opportunity:

In this role, you will find ways to remediate outages or enhance performance on the ServiceNow platform, utilizing tools like BigData, Splunk, and Grafana to map out metrics and identify trends on transactional throughput, memory, CPU, job processing, and disk utilization. Using your database optimization skills, you will directly tune the database, add indexes, maintain tables and data, and understand execution plans to recommend better-formed queries. You will review Javascript and Java application code to point out and fix performance concerns. You bridge the gap between the customer and the different internal teams (Development, Infrastructure, Networking, Hardware) to reproduce performance issues and find root cause analysis.

Skills:Required Skills

  • Strong personal commitment to quality and customer service
  • Experience with relational databases (e.g. MySQL, Oracle)
  • Java experience- ability to read and understand object oriented design principles and memory management
  • Experience in one (or more) scripting languages-
  • JavaScript is preferred. Python or Perl-plus
  • Advanced Unix/Linux experience
  • Ability to analyze java heap dumps as well as thread dumps
  • Working knowledge of the components in a web applications stack.
  • Experience diagnosing performance degradation (e.g. explain plans, database tuning)
  • Strong teammate with high level of commitment and excellent communication skills

Desired Skills

The following additional skills are preferred but not required:

  • Understanding of Web Services, JDBC, ODBC
  • Understanding of TCP/IP and Networking knowledge
  • Experience with Splunk
  • Understanding of remote administration via SSH, SNMP, WMI, Powershell
  • A fundamental understanding of ITSM, ITIL, and/or CMDB

Education:Bachelors (B.E/B.TECH/B.C.A) or Masters (M.E/M.Tech/MCA) degree or equivalent.


Job Particulars

EducationBE/B.Tech
Who can applyExperienced (4 to 10 Years)
Employment TypeContract
Job Id1788890
Job Category Apprenticeship
StateTelangana
Country India

About Company

For a Client of Teamlease Digital recruiting Technical Support Engineer Experienced(4 to 10 Years) candidates candidates nearby Hyderabad,.For a Client of Teamlease Digital vacancies for Technical Support Engineer is recruited through Written-test, Face to Face Interview etc.
For a Client of Teamlease Digital Company recruits a lot of Experienced(4 to 10 Years) candidates candidates every year based on the skills. The candidates with BE/B.Tech are selected to full fill the vacancies in IT Software-QA/Tester job field. The candidates nearby Hyderabad, can apply for Technical Support Engineer position in For a Client of Teamlease Digital. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the For a Client of Teamlease Digital recruitment, candidates are mostly chosen for the department of IT Software-QA/Tester . To learn more about the current jobs and other details, it is better to go through official site of For a Client of Teamlease Digital and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of For a Client of Teamlease Digital and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in For a Client of Teamlease Digital and near your city and get a secured career.
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