● Maintain strict confidentiality regarding examination materials, content, and candidate &client information.

● Capable of handling multiple test takers at a time.

● Ability to resolve the test taker’s issues at the time of examination.

● Verifying the candidate environment whether it is secure or not.

● Finding the Integrity/security issues on a high priority.

● Monitoring the test takers for the entire duration of the test.

● Able to resolve the technical issues during the examination.

● Required to give assistance and troubleshoot the things as per the scenarios for the test takers.

● Making of live incidents on the session pages within the timeframe as per the incident occurs.

● Delivering the quality production to the client.

● Required to review and audit the delivered exams as per the management requirements.

● Creating reports and EOD and sending to the management as per the timeline given.

● Offer assistance to candidates with special accommodations or specific needs as required.

● Respond to inquiries or concerns from candidates in a courteous and helpful manner.

● Coordinating with the team members accordingly.

Chennai

Ahmedabad

Gurgaon

Noida

Mumbai

Bangalore

Hyderabad

Testpan India Pvt Ltd jobs - Tech Support Executive

Tech Support Executive