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Testpan India Pvt Ltd jobs - Tech Support Executive

Tech Support Executive

Testpan India Pvt Ltd
location
Delhi
experience Fresher
salary 15,000 - 19,000 Per Month
qualification
B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, CS
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Posted: 2 Months ago
Views: 3
Applications: 1
Openings: 2

Job Description

● Maintain strict confidentiality regarding examination materials, content, and candidate &client information.
● Capable of handling multiple test takers at a time.
● Ability to resolve the test taker’s issues at the time of examination.
● Verifying the candidate environment whether it is secure or not.
● Finding the Integrity/security issues on a high priority.
● Monitoring the test takers for the entire duration of the test.
● Able to resolve the technical issues during the examination.
● Required to give assistance and troubleshoot the things as per the scenarios for the test takers.
● Making of live incidents on the session pages within the timeframe as per the incident occurs.
● Delivering the quality production to the client.
● Required to review and audit the delivered exams as per the management requirements. 
● Creating reports and EOD and sending to the management as per the timeline given.
● Offer assistance to candidates with special accommodations or specific needs as required.
● Respond to inquiries or concerns from candidates in a courteous and helpful manner.
● Coordinating with the team members accordingly.

Job Particulars

Role BPO / Customer care
EducationB.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, CS
Who can applyFreshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1760382
Job Category Walkins , BSc/BCA/BBM , Tech Support
Locality Address Janakpuri
StateDelhi
Country India

About Company

Testpan India Pvt Ltd
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