RJ TECHNOLOGIES INDIA PRIVATE LIMITED jobs - Tech Support Executive

Tech Support Executive

RJ TECHNOLOGIES INDIA PRIVATE LIMITED
experience Fresher
salary 25,000 - 35,000 Per Month
qualification
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Posted: 2 Months ago
Views: 13
Applications: 9
Openings: 1

Job Description

Identifies, investigates, and resolves users problems with computer software and hardware. Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns.

  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.

 

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills

Job Particulars

EducationBCA, BE/B.Tech, BSc, CS
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1704485
Locality Address Palam Vihar
StateDelhi, Haryana, Maharashtra
Country India

About Company

RJ TECHNOLOGIES INDIA PRIVATE LIMITED
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