JOB DESCRIPTION – TEAM LEADER-CREDIT CARDS
Qualification : Any Degree / Diploma (Male/Female - Relevant experience of minimum 6 months & team managing experience for at least 3 months)
Working Hours : 09:30 AM to 06:00 PM (Monday to Saturday)
Holidays : Sunday and 10 paid festival holidays as suggested by the firm (Beyond these leaves any other leaves taken by the employees will be considered as Loss of Pay)
Training : 1 month from the date of joining
*Salary : Rs. 14000/ month (Target for 1st month is 75% of the team should achieve the target and from 2nd month onwards 100% of the team should achieve the target). Beyond the target numbers completion, every additional % will be provided with an incentive.
Note: * Subject to change based on update from the bank
Salary cycle : Every month 1st till 30 or 31st (Salary will be credited every 10th of the next month)
· Training for the new hires to be completed
· Make sure the team member (credit analyst) roles are completed on time
· Should drive the team to achieve the target every day/week/month
· Absenteeism should be maintained <5% in a month
· Attrition should be maintained <5% for every 6 months
· Should not be any escalations from the customer or from the bank
· Make sure monthly bank audits are completed without any observation
· Should be proactive in reporting anomalies to the management with respect to team members and process
About: Rudra agencies (GST # 33AOJPR6335N1ZE) is a direct associate of HDFC Bank who manages HDFC Bank credit card sales and back office verification along with card activation. This firm established in Pollachi in the year 2021 with a total seat capacity of 30.
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