Identifying, Designing, Developing and Expanding Learning and Development programs based on requirement.

Implementing Learning and Development Program across the units.

Conducting Performance evaluations.

Creating testing and evaluating process.

Maintaining the Budget.

Monitoring and Reviewing progress in Training programs.

Ensure implementation of initiatives in accordance with the agreed Central Learning and Development strategy

Be the first point of contact for Learning and Development initiatives involving administration

Identify ways to motivate, engage and develop the Learning and Development Assistants, through designing development plans and through team huddles and regular team briefings

Act as escalation point for Learning and Development Assistants and L&D function, assisting with query resolution and case managing complex calls and queries