jobs near me
JOBS NEAR ME
JOBS
dropdown
MORE
dropdown






  1. Home/ 
  2. Jobs/ 
  3. India/ 
  4. Gurgaon/ 
  5. Team Lead

Shourya Global consultant jobs - Team Lead

Team Lead

Shourya Global consultant
location
Gurgaon
experience 3 to 4 Years
salary 6,00,000 - 8,00,000 Per Year
qualification
B.Com, BA, BBA/BBM, BCA, MBA/PGDM
Read More...
share this job
save job
Job is expired
Posted: 2 Months ago
Views: 7
Applications: 1
Openings: 2

Job Description

We are seeking an experienced Team Lead to manage a team of customer service representatives handling inbound calls from international customers. The ideal candidate will have a proven track record of leading a team, resolving customer queries, and promoting products/offers/services.

Key Responsibilities:
- Handle customer inbound calls and resolve queries efficiently
- Provide information about products, offers, and services to customers
- Lead and manage a team of 15+ agents, providing guidance and support
- Ensure team performance meets or exceeds set targets and standards
- Analyze customer feedback and implement process improvements

Requirements:
- Minimum 3 years of experience as a Team Lead in an international voice process/BPO setup
- Proven experience in managing a team of 15+ agents
- Experience in handling international customer inquiries and resolving issues
- Strong communication, leadership, and problem-solving skills
- Physical disabilities are welcome; we are an equal opportunities employer

If you're a motivated and customer-focused individual looking for a challenging role, please apply

Job Particulars

Role BPO / Customer care
EducationB.Com, BA, BBA/BBM, BCA, MBA/PGDM
Who can applyExperienced (3 to 4 Years)
Hiring Process Telephonic Interview, Not-Defined
Employment TypeFull Time
Job Id1784815
Job Category MBA , BSc/BCA/BBM , Tech Support
Locality Address DLF Cyber City
StateHaryana
Country India

About Company

We are an agency with a difference as our company staffs have come from an engineering and Human resource Management background , this gives us the ability to vet our candidates more thoroughly to ensure you have the right engineer(s) for our clients projects.

Domestic & International Services:

  • Recruitment and Selection
  • Executive Search, Leadership hiring.
  • Organization Development, Compensation, Performance Management, HR Policies, Surveys
  • Payroll processing
  • HR Process Outsourcing - RPO
  • Study in India & Abroad Services.
Jobs By LocationVIEW ALL
Others also searched for
Job Details Videos
VIEW ALL
Active Jobs By Role
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.

jobs by roleJobs By Roles
jobs by cityJobs By Cities
Information
Contact Us|Business Enquiries|FAQ|Blog|Referral
Copyright © 2025 TeamLease. All rights reserved
ISO 27001 Information Technology Security Management System. Certified by British Standards
Terms & Conditions|Privacy Policy|Sitemap1743735047
Teamlease
Partner Sites
Freshersworld
Myteamlease
Apprentices