Responsibilities:

Oversee and manage all day-to-day operations of the retail store

Ensure high levels of customer satisfaction through excellent service

Coordinate with the marketing team to drive promotions and store traffic

Lead, motivate, and train store staff to achieve sales targets

Monitor inventory levels and order new products as necessary

Implement company policies and safety protocols

Prepare and manage store budgets and financial records

Analyze sales data to inform business decisions

Handle customer complaints and queries in a professional manner

Maintain a clean, organized, and visually appealing store environment

Qualifications:

Bachelor's degree in Business Administration or related fieldd

Proven experience as a Store Manager or in a similar role

Strong leadership and team management skills

Excellent customer service and interpersonal skills

Ability to manage retail operations efficiently

Proficiency in Microsoft Office suite

Strong problem-solving and analytical skills

Flexibility to work evenings, weekends, and holidays as needed

Nilkamal Limited is a plastic products manufacturer based in Mumbai, India. It is the world's largest manufacturer of moulded furniture and Asia's largest processor of plastic moulded products. Their product range consists mainly of custom plastic mouldings, plastic furniture, crates and containers.