Responsibilities:
Provide a range of spa treatments including massages, facials, and body treatments.
Consult with clients to understand their needs and preferences.
Tailor treatments to meet individual client needs.
Maintain a clean and welcoming spa environment.
Manage client appointments and schedules.
Promote spa services and products to clients.
Ensure client comfort and satisfaction throughout their visit.
Stay updated on the latest spa treatments and techniques.
Follow all health and safety regulations.
Assist with inventory management and ordering of supplies.
Provide aftercare advice and recommendations to clients.
Handle client feedback and resolve any issues promptly.
Collaborate with other spa staff to ensure a seamless client experience.
Participate in ongoing training and professional development.
Maintain accurate client records and treatment notes.
Skills:
Excellent communication and customer service skills.
Ability to work well in a team.
Attention to detail and high standards of cleanliness.
Ability to manage time effectively and handle multiple appointments.
Professional appearance and demeanor.
Knowledge of health and safety regulations.
Flexibility to work evenings and weekends as needed.
Strong problem-solving skills.
Ability to handle client feedback and resolve issues.
Passion for wellness and helping others.
Physical stamina to perform treatments for extended periods.