Software Support Analyst
Responsibilities:
Provide front-line and ongoing technical support for Onits product
Develop and maintain expert knowledge on Onits product suite
Educate users on all functions and features of our product line
Provide feedback and suggestions on product features, product performance, alternative solutions, and market trends
Participate effectively as an individual and team contributor within a multifaceted technology environment
Support delivery and implementation services as necessary
Skills/Qualifications:
Bachelor's degree in computer science, MIS, or similar discipline preferred
1-3 years of related technical support experience is preferred (SaaS software preferred)
Coding experience with languages such as Java, Python or C# would be preferred
Database experience is preferred (PostgreSQL or MongoDB)
Liquid templating language experience is a plus
Demonstrated experience with software testing and documentation background a plus
Demonstrated ability to quickly understand business requirements and expectations
Excellent verbal and written communication skills
Detail-oriented with strong organizational skills
Excellent Microsoft Office Suite and general documentation proficiency
Ability to multi-task and prioritize across several projects simultaneously
More information about this Software Support Analyst JobPlease go through the below FAQs to get all answers related to the given Software Support Analyst job
- What are the job requirements to apply for this Software Support Analyst job position?
- Ans: A candidate must have a minimum of 1 to 3 year experience as an Software Support Analyst
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Software Support Analyst is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Software Support Analyst position?
- Ans: There are immediate 1 job openings for Software Support Analyst in our Organisation.
- Who is eligible to apply for this Software Support Analyst job?
- Ans: The mentioned job is open to both Male and Female candidates.
1 to 3 Years 
Salary not disclosed 
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