Software Support Analyst

Responsibilities:

Provide front-line and ongoing technical support for Onits product

Develop and maintain expert knowledge on Onits product suite

Educate users on all functions and features of our product line

Provide feedback and suggestions on product features, product performance, alternative solutions, and market trends

Participate effectively as an individual and team contributor within a multifaceted technology environment

Support delivery and implementation services as necessary

Skills/Qualifications:

Bachelor's degree in computer science, MIS, or similar discipline preferred

1-3 years of related technical support experience is preferred (SaaS software preferred)

Coding experience with languages such as Java, Python or C# would be preferred

Database experience is preferred (PostgreSQL or MongoDB)

Liquid templating language experience is a plus

Demonstrated experience with software testing and documentation background a plus

Demonstrated ability to quickly understand business requirements and expectations

Excellent verbal and written communication skills

Detail-oriented with strong organizational skills

Excellent Microsoft Office Suite and general documentation proficiency

Ability to multi-task and prioritize across several projects simultaneously

More information about this Software Support Analyst Job

Please go through the below FAQs to get all answers related to the given Software Support Analyst job

What are the job requirements to apply for this Software Support Analyst job position?
- Ans: A candidate must have a minimum of 1 to 3 year experience as an Software Support Analyst
What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, BSc
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Software Support Analyst is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Software Support Analyst position?
- Ans: There are immediate 1 job openings for Software Support Analyst in our Organisation.
Who is eligible to apply for this Software Support Analyst job?
- Ans: The mentioned job is open to both Male and Female candidates.