Job Summary:
We are seeking a dynamic and detail-oriented
Software Implementation Specialist to join our team. The successful candidate
will be responsible for traveling to various business sites to implement our software
solutions, ensuring a seamless and efficient transition for our clients. This
role requires extensive travel and excellent communication skills to manage
client relationships and deliver exceptional service.
Key Responsibilities:
- Software
Deployment: Install, configure, and test software solutions at client sites.
- Client
Training: Conduct training sessions for clients, ensuring they understand how to use
the software effectively.
- Customization: Work with
clients to tailor the software to meet their specific needs and business
processes.
- Technical
Support: Provide on-site technical support during the implementation phase and
troubleshoot any issues that arise.
- Project
Management: Coordinate with internal teams to ensure project timelines are met and client
expectations are exceeded.
- Documentation: Maintain
detailed documentation of implementations, including configuration
settings, client feedback, and training materials.
- Client
Relationship Management: Build and maintain strong relationships
with clients, acting as the primary point of contact during the
implementation process.
Qualifications:
- Education: Bachelor’s
degree in Computer Science, Information Technology, or a related field.
- Experience: Fresher’s
Only Required
- Technical
Skills: Proficiency in software installation, configuration, and troubleshooting.
Familiarity with databases, networks, systems integration and
Multilanguage.
- Travel: Willingness
and ability to travel extensively (up to 80% of the time) to client sites.
- Communication: Excellent
verbal and written communication skills. Ability to explain technical
concepts to non-technical users.
- Problem-Solving: Strong
analytical and problem-solving skills. Ability to think critically and
make decisions under pressure.
- Customer
Service: Demonstrated commitment to providing outstanding customer service and
support.
Preferred Qualifications:
- Experience
with specific software products or industries relevant to the company’s
offerings.
- Familiarity
with remote support tools & SOL.
- Male candidates only required
- Willingness and ability to travel extensively (up to 80% of the time) to client sites.
- Immediate Joiner required
- Interested candidates share you updated resume to us