Job Description

1. Improve customer service experience

2. Take ownership of customer issues & resolve the problems

3. Develop service procedure & policy standards

4. Service revenue generation

5. Report & documentation related to service

6. Resource & manpower allocation & control

7. Installation and commission, erection

Responsibilities

Install, maintain, and repair equipment and systems.

Diagnose and troubleshoot technical issues.

Ensure optimal performance and efficiency of equipment.

Provide customer support and technical advice.

Collaborate with engineering and support teams.

Document all service and installation actions.

Stay up-to-date with the latest technological advancements.

Skills:

Strong problem-solving skills.

Excellent communication and customer service skills.

Ability to work independently and in a team environment.

Proficiency in technical documentation.

Established in the year 2013, Techno Mac Systems is involved in manufacturing, Exporter and Wholesaling of a vast array of Rotary Cabinet Washer. Our offered products are Industrial Washer and Cleaning Machine, Conveyorised Cleaning Machine, Magnetic Filter, Oil Skimmer and much more. All these products are manufactured using high grade raw material and modern machines under the command of skilled workers. The offered products are widely acknowledged for durability, rust proof, less power consumption and sturdy design. Offered at reasonable rate, these products are highly demanded by the patrons.