Service Desk- Voice Support recruitment in Mumbai All, Mumbai, Navi Mumbai - For a Client of Teamlease Digital

Service Desk- Voice Support

For a Client of Teamlease Digital

Mumbai, Navi Mumbai

2 to 10 Years

50,000 - 5,00,000 Per Year

LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pham, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BJMC, BTM, MTM, PR/Advertising

Job Description

Call Management & Escalation

· IT User Support on Phone, Email & Tool

· Call Logging.

· Ensure that all calls are responded/resolved within SLA

· Reporting as per defined frequency

· Ensure that response to the user is properly drafted and understandable to the users

· Vendor Coordination on Hardware breakdown calls

· Route the calls to the appropriate support team in the NOC/SOC or DC vendor

· Provide information and activity support to all parties logging call, pertaining to DC infrastructure and assets

· Infra Support Operation for Managed Services

· Any Ticketing tools

· Review tickets to meet the SLA

· Handover of pending tasks to next team member

· Coordination with respective domain teams to resolve the tickets within SLA

Job Particulars

Role IT Hardware Engineer

EducationLLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pham, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BJMC, BTM, MTM, PR/Advertising

Who can applyExperienced (2 to 10 Years)

Employment TypeFull Time

Job Id1774390

StateMaharashtra, Maharashtra

Country India

About Company

For a Client of Teamlease Digital recruiting Service Desk- Voice Support Experienced(2 to 10 Years) candidates candidates nearby Mumbai,Navi Mumbai,.For a Client of Teamlease Digital vacancies for Service Desk- Voice Support is recruited through Written-test, Face to Face Interview etc.
For a Client of Teamlease Digital Company recruits a lot of Experienced(2 to 10 Years) candidates candidates every year based on the skills. The candidates with LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pham, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BJMC, BTM, MTM, PR/Advertising are selected to full fill the vacancies in IT Hardware Engineer job field. The candidates nearby Mumbai,Navi Mumbai, can apply for Service Desk- Voice Support position in For a Client of Teamlease Digital. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the For a Client of Teamlease Digital recruitment, candidates are mostly chosen for the department of IT Hardware Engineer . To learn more about the current jobs and other details, it is better to go through official site of For a Client of Teamlease Digital and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of For a Client of Teamlease Digital and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in For a Client of Teamlease Digital and near your city and get a secured career.

Similar Jobs