jobs near me
JOBS NEAR ME
JOBS
dropdown
MORE
dropdown






  1. Home/ 
  2. Jobs/ 
  3. India/ 
  4. Thiruvananthapuram/ 
  5. Senior customer success Executive

Way jobs - Senior customer success Executive

Senior Customer Success Executive

Way
location
Thiruvananthapuram
experience 2 to 4 Years
salary 35,000 - 60,000 Per Month
qualification
B.Com, BA, BBA/BBM, BCA
Read More...
share this job
save job
Quick Apply
Be the first to apply
Posted: 1 Month ago
Views: 2
Applications: 2
Openings: 1

Job Description

Brief Description:
  • Handle inbound/outbound customer calls and provide prompt resolution to customer queries, concerns, or complaints.
  • Demonstrate excellent communication skills and maintain a positive and empathetic attitude towards customers.
  • Identify and escalate priority issues to appropriate departments for further resolution.
  • Maintain accurate and up-to-date customer records and ensure proper documentation of interactions.
  • Meet monthly targets for customer satisfaction, call resolution, and productivity.
  • Keep up-to-date with product knowledge and services offered to provide accurate information to customers.
Preferred Skills:
  • Minimum of 2 years of experience in a voice process role, preferably in a customer support or call center environment.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and decision-making abilities.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Willingness to work in rotational night shifts.
  • Strong computer skills and ability to navigate through multiple systems simultaneously.

Job Particulars

Role BPO / Customer care
EducationB.Com, BA, BBA/BBM, BCA
Who can applyExperienced (2 to 4 Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1714214
Job Category BSc/BCA/BBM , Tech Support
Locality Address Technopark
StateKerala
Country India

About Company

Way
Jobs By LocationVIEW ALL
Others also searched for
Job Details Videos
VIEW ALL
Active Jobs By Role
Accountant (2246) Admin (9) Agriculture and Dairy (0) Architect (247) Bartender (0) Beauticians / Spa (18) Bouncer (0) BPO / Customer care (1784) Caretaker / Nanny (0) Carpenter (0) Cashier (0) Cleaner / Washer (0) Construction / Laborer (0) Content Writer (277) Counsellor (112) Cook / Chef (22) Data Analytics (7) Data Entry / Back Office (1337) Design / Animation (1117) Delivery (70) Digital marketing / SEO (598) Draughtsman/Draftsman (0) Driver (2) Doctor / Physician (21) Electrician (11) Engineer (7771) Engraver (1) Event Planner (1) Fire Fighter (0) Fitter (1) Gardener(Mali) (0) Ground Staff (0) Hospitality Executives (159) Housekeeping (1) HR (768) Insurance Consultant (0) Lab Technician (0) IT Software-Engineer (9094) IT - Mobile Developer (1069) IT Software-QA/Tester (37) IT Hardware Engineer (669) Language Translator (2) Legal (0) Librarian (0) Management Trainee (452) Mechanic (152) Media / Journalism (142) MIS Executive (8) Moulder (0) Nurse (127) Nutritionist / Dietician (0) Operations (7) Office Assistant / Helper (5) Operator / Machinist (8) Packager (6) Painter (0) Pharmacist / Medical Rep (765) Photographer / Videographer (1) Physiotherapist (1) Plumber (0) Research/JRF/SRF (17) Receptionist / Front Office (878) Retail / Store Executive (134) Rigger (1) Sales / Marketing (2340) Security / Guards (0) Sports Trainer (1) Tailor/ dress designer (24) Teacher (155) Tool & Die Maker (0) Tourist Guide (0) Trainer (3) Waiter / Steward (0) Ward Boy (0) Warehouse Executive (6) Welder (0) Others (83)
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.

jobs by roleJobs By Roles
jobs by cityJobs By Cities
Information
Contact Us|Business Enquiries|FAQ|Blog|Referral
Copyright © 2024 TeamLease. All rights reserved
ISO 27001 Information Technology Security Management System. Certified by British Standards
Terms & Conditions|Privacy Policy|Sitemap1725753994
Teamlease
Partner Sites
Freshersworld
Myteamlease
Apprentices