Team leader Tasks:
1 Recruitment
2 Team Handling
3 Team Management
Salary details: 23500 + incentives + Foreign Trips
Advantages of working with us: Flexible working hours PF Cash on leave Cash on leave PF
Responsibilities:
Run best-in-class telesales teams offering best-in-class insurance products to online customers visiting Chqbook mobile app and website.
Achievement of ambitious sales targets by timely planning and execution of sales programs.
Innovate and create operating efficiency and yield improvement enhancing opportunities to increase revenue.
Ensuring smooth and efficient day-to-day operations within the team.
Drive performance effectiveness and customer experience.
Meeting Daily and monthly team targets (B2C).
Coach assigned team on observed areas of improvement.
Conduct analysis and drive initiatives to improve efficiency.
Manage all customer interactions and handle escalations.
Boost team morale and manage absenteeism and attrition.