Job Description
Role: Branch Manager
Location: Bangalore
Reports To: Zonal Manager
About Veranda RACE:
Veranda RACE is a part of Veranda Learning Solutions, a leading ed-tech company under the Kalpathi AGS Group. Founded in 2018, Veranda Learning Solutions is publicly listed and offers a wide range of training programs, including preparation for competitive exams such as Banking, Insurance, Railways, State Public Service Commission, IAS, and CA, as well as professional and skill-development courses.
With a multi-modal delivery system and a disciplined learning approach, Veranda is dedicated to providing high-quality, personalized education to learners across India. The company operates through several renowned brands, including Veranda IAS, Edureka, SmartBridge, Talent Academy, and more, serving thousands of students nationwide.
About the Role:
As a Branch Manager, you will be responsible for managing the overall operations of the branch, driving sales, leading the team, and ensuring exceptional service delivery. You will play a critical role in achieving business objectives while maintaining efficient daily operations and fostering collaboration with the team and customers.
Roles and Responsibilities:
*Branch Operations: Supervise and manage all branch activities to ensure seamless operations on a daily basis.
*Sales Leadership: Develop, execute, and monitor sales plans to achieve and exceed monthly targets.
*Team Management: Lead, mentor, and manage the branch team to enhance productivity and performance.
*Customer Engagement: Address and resolve customer or student queries promptly, implementing preventive measures for recurring issues.
*Marketing Initiatives: Plan and execute branch-level marketing events and activities to enhance visibility and reach.
*Financial Oversight: Manage branch budgets, allocate funds effectively, and ensure financial goals are met.
*Business Development: Identify and leverage market trends to drive branch growth and attract new customers.
*Performance Metrics: Ensure branch objectives related to sales, customer satisfaction, security, and compliance are met.
*Inventory Management: Maintain accountability for branch stock and inventory levels.
*Market Awareness: Stay informed about the company’s products, services, and competitive positioning.
Qualifications and Skills:
*Proven experience in branch management, preferably in a similar role (e.g., Bank Manager or equivalent).
*Strong resource management and problem-solving skills.
*Ability to analyze financial records, plan budgets, and ensure cost-effective operations.
*Expertise in driving sales and streamlining operations for optimal results.
*Excellent multitasking and time-management capabilities.
*Strong leadership skills with the ability to mentor and motivate team members.
*A proactive mindset with excitement for growing the business and acquiring new customers.
*Bachelor’s degree in a relevant field.
What We Offer:
*Competitive salary with performance-based incentives.
*Opportunities for career development and professional growth.
*A dynamic and collaborative work environment with a focus on innovation and excellence.
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