Prospecting: Identifying and reaching out to potential clients through cold calling, networking events, referrals, and other lead generation methods.
Consultative selling: Understanding business challenges and objectives and presenting solutions that align with an organisation’s needs and priorities.
Relationship building: Building strong relationships with clients by providing exceptional customer service, addressing concerns, and maintaining regular communication.
Negotiation: Negotiating terms, pricing, and contracts to secure profitable deals for both the company and the client.
Account management: Managing existing client accounts, ensuring customer satisfaction, and seeking opportunities for upselling or cross-selling additional products or services.
Market research: Staying informed about industry trends, competitor activities, and market conditions to identify new sales opportunities and stay ahead of the competition.
Sales strategy development: Collaborating with sales managers and executives to develop effective sales strategies, set targets, and achieve revenue goals.
Sales performance tracking: Monitoring sales metrics, tracking progress against targets, and generating reports to evaluate performance and identify areas for improvement.