● Job Title: Sales Correction/Recovery Executive
● Job Location: Sector-6, Noida, Uttar Pradesh
● Working Days: 6 days/week
● Working Duration: 8.5 hours (including a 30-minute lunch break)
● Shift & Week off: Day Shift & Rotational Week off
● Department: Sales
● Type: Permanent Job, Full-Time
● Benefits: Flexible schedule, competitive salary, incentives, and more
REQUIRED SKILLS:
★ 1+ years of experience in collections or account management, ideally in education.
★ Excellent communication and negotiation skills.
★ Proficiency in CRM and Microsoft Office Suite.
★ Ability to maintain a minimum of 2.5 hours of talk time during an 8.5-hour shift
Roles & Responsibilities of Sales Correction/Recovery Executive
❖ Student Engagement: Connect with students to discuss past due fees, explore creative payment
options, and offer empathetic support and financial guidance when navigating hardship.
❖ Payment Plans: Craft flexible payment plans that work for the institution and student and
connect students with resources like financial aid or budgeting tools.
❖ Collaboration and Coordination: Work closely with departments to facilitate smooth
communication and resolution of payment-related issues. Track progress and ensure timely fee
collection.
❖ Follow-up: Follow up with students regarding outstanding payments, send reminders, and track
payment commitment progress on a regular basis.
❖ Documentation: Maintain accurate MIS records of student accounts, payments, and
communication for documentation and auditing purposes.
❖ Data-Driven Strategy: Analyze trends and suggest ways to optimize the payment recovery
process.
❖ Compliance: Uphold the institution's financial policies with ethical conduct and ensure all
transactions adhere to regulations.
❖ Building Relationships: Cultivate positive connections with students and families through
genuine care. Advocate for student success and financial well-being.
❖ Reporting: Generate reports on payment recovery efforts, outstanding balances, and trends for
management review.
❖ Boost Recovery: Proactively streamline the payment recovery processes for smoother flow and
better results.
1.5 Years 
8,000 - 15,000 Per Month 
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