Cortex Products Solution Pvt. Ltd. jobs - Sales Coordinator

Support the Sales Team: Assist sales representatives with administrative tasks such as data entry, preparing sales presentations, creating sales reports, and managing sales documentation.

Customer Inquiries: Respond to customer inquiries promptly and professionally, addressing their questions, concerns, and requests for information.

Order Processing: Process sales orders accurately and efficiently, ensuring timely delivery and customer satisfaction.

CRM Management: Maintain and update customer information and interactions in the Customer Relationship Management (CRM) system.

Sales Support: Collaborate with the sales team to coordinate and execute sales strategies and promotional activities.

Sales Performance Tracking: Monitor and analyze sales performance metrics, providing regular reports to the sales management team.

Inventory Management: Coordinate with the inventory team to ensure adequate stock levels and resolve any inventory-related issues.

Sales Meetings: Assist in organizing and preparing materials for sales meetings, conferences, and events.

Sales Support Documentation: Create and maintain sales-related documents, including sales contracts, quotes, and proposals.

Follow-Up: Ensure timely follow-up with potential and existing customers to nurture leads and maintain customer relationships.

Market Research: Conduct market research to identify potential sales opportunities and stay updated on industry trends.

Collaborative Efforts: Work closely with other departments, including marketing, finance, and customer support, to facilitate effective cross-functional collaboration.

Requirements:

Educational Background: High school diploma or equivalent. Additional education or relevant certifications in sales or business administration are a plus.

Proven Experience: Previous experience in a sales support or administrative role is preferred but not mandatory.

Organizational Skills: Excellent organizational and time-management skills to handle multiple tasks and prioritize effectively.

Communication Skills: Strong written and verbal communication skills to interact with customers and internal teams professionally.

Problem-Solving Abilities: Demonstrated ability to resolve issues proactively and find practical solutions to challenges.

Attention to Detail: Meticulous attention to detail to ensure accuracy in sales documentation and order processing.

Computer Proficiency: Familiarity with MS Office suite (Word, Excel, PowerPoint) and CRM software.

Customer-Focused: A customer-centric mindset, dedicated to providing exceptional service and support to customers.

Team Player: Ability to work collaboratively with a diverse team and support shared goals.

Adaptability: Capacity to thrive in a fast-paced environment and adapt to changing priorities.

Sales Knowledge: Basic understanding of sales processes and strategies will be beneficial.