Looking for sales Associate
Chennai
Any Graduation
1+ years experience
Welcoming and Engaging with Customers: As customers enter the store, Retail Store Associates are the friendly faces that greet them. They create a positive first impression by offering warm greetings and making customers feel comfortable.
Assessing Customer Needs and Providing Solutions: These associates engage in conversations with customers, actively listening to their needs. Based on their understanding, they provide honest recommendations for products that align with the customer’s preferences.
Sales Transactions and Goal Attainment: Retail Store Associates handle sales transactions efficiently. They ring up purchases, process payments, and arrange for delivery or pick-up of the customer’s order if needed. Setting and attaining sales goals is part of their role.
Promotions and Upselling Techniques: They inform customers about ongoing promotions, discounts, or coupons. Using upselling techniques, they aim to increase store sales.
Product Expertise and Customer Advice: Retail Store Associates recommend the best products to customers. They provide advice about sales, promotions, and member benefits.
Store Maintenance and Stock Management: Keeping the sales floor area clean and organized is essential. Associates actively contribute to maintaining a pleasant shopping environment. They assist in restocking the store throughout the day, before opening, and after closing.