Responsibilities:
Handle the billing and payment collection process at the retail counter
Generate invoices and ensure accurate billing information
Collect payments from customers and provide receipts
Maintain records of payments and daily sales transactions
Coordinate with the finance team for reconciling accounts
Assist customers with any billing-related queries
Handle customer complaints and resolve billing issues
Maintain cleanliness and organization of the retail counter area
Collaborate with the sales team to ensure smooth order processing
Assist in inventory management and stocktaking activities
Skills:
Good communication and customer service skills
Ability to handle customer complaints and resolve billing issues
Basic knowledge of front office operations
Ability to work well in a team