CSML India jobs - Restaurant Guest Relation Executive

Restaurant Guest Relation Executive

CSML India
experience Fresher
salary 16,000 - 20,000 Per Month
qualification
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Job is expired
Posted: 7 Months ago
Views: 10
Applications: 2
Openings: 1

Job Description

1. Greeting Guests: 
- Warmly greet and welcome guests upon arrival at the establishment. 
- Ensure a friendly and professional Environment for Guests 
2. Managing Guest Experiences: 
- Proactively ensure that guests have a pleasant and memorable experience during their stay.
- Identify and address any needs or requests promptly to enhance guest satisfaction. 
3. Handling Complaints: 
- Actively listen to guest feedback and address complaints or concerns with empathy and urgency. 
- Work to resolve issues to the guest's satisfaction and maintain a positive guest experience. 
4. Assisting Guests in Activities: 
- Provide guidance and assistance to guests in participating in games, attractions, or other activities. 
- Ensure guests have a positive and enjoyable time with the activities offered. 
5. Managing Billing Counter: 
- Handle financial transactions related to the sale of game cards or other items at the billing counter. 
- Process payments, provide receipts, and maintain accurate records of transactions. 
6. Ensuring Standardized Operations: 
- Follow opening and closing checklists to ensure the standardized operation of the center. 
- Adhere to established procedures to contribute to the efficient and consistent operation of the establishment. 
7. Building Guest Relationships: 
- Foster positive relationships with guests to encourage repeat visits and customer loyalty. 
- Collect feedback to understand guest preferences and contribute to improving services. 
8. Communication and Coordination: 
- Communicate effectively with team members and other departments. 

Job Particulars

EducationB.Com, BA, BHM
Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1730314
Job Category Others
Locality Address Campal, Lake view colony, Santa Inez, ST mark Colony, Tonka
StateGoa
Country India

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