We are looking for a motivated and experienced Restaurant Captain to join our team and lead our staff in delivering top-notch service.
Key Responsibilities:
Customer Interaction: Greet and assist customers, ensuring their needs are met with prompt and friendly service.
Team Leadership: Supervise and coordinate the activities of the cafe staff, ensuring smooth and efficient operations.
Order Management: Take and process customer orders accurately, and manage order distribution to the kitchen and serving areas.
Quality Control: Ensure that all food and beverages meet our quality standards and are presented attractively.
Cleanliness: Maintain cleanliness and organization in all areas of the cafe, including dining areas, kitchen, and restrooms.
Punctuality: Ensure staff members adhere to schedules and maintain punctuality.
Inventory Management: Monitor stock levels and coordinate with suppliers for timely replenishment.
Customer Feedback: Address customer complaints and feedback in a professional manner, aiming to resolve issues promptly and satisfactorily.
Health & Safety: Ensure compliance with health and safety regulations, maintaining a safe environment for both staff and customers.
Requirements:
Pass degree 12th.
Proven experience in a customer-facing role within the hospitality or restaurant industry.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to multitask and handle high-pressure situations.
Knowledge of food safety and hygiene standards.
Punctual and reliable with a strong work ethic.
Benefits:
Competitive salary.
Employee discounts on food and beverages.
Opportunities for career growth and development.
A supportive and dynamic work environment.
How to Apply:
If you are passionate about customer service and have the experience and skills to lead our team, we would love to hear from you! Please send your resume to with the subject line 'Restaurant Captain Application.'
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