Responsibilities:
Supervise and coordinate the activities of the dining room staff.
Ensure excellent customer service and address any guest concerns or complaints.
Manage reservations and seating arrangements.
Train and mentor new staff members.
Assist with food and beverage service as needed.
Maintain cleanliness and organization of the dining area.
Collaborate with the kitchen staff to ensure timely and accurate service.
Monitor inventory levels and assist with ordering supplies.
Qualifications:
Strong leadership and organizational skills.
Excellent communication and interpersonal skills.
Ability to remain calm and professional under pressure.
Strong attention to detail and a commitment to quality service.
Skills:
Customer Service
Leadership
Reservation Management
Staff Training
Conflict Resolution
Time Management
Team Collaboration
Food Safety and Sanitation