Position: Relationship Officer
Pay rolls On company payroll
Reports to Branch Manager/Area Sales Manager
Scope of Work
Front-end interaction, field travel and Customer interface
Recommending apt home loan product /solution and showcasing benefits
Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations
Attending to walk ins into branches & visiting clients at their place
Executing Branding / Marketing activities in the catchment area
Spearheading Documentation
Key Results Areas
Achievement of Sales targets both value & volume
Providing product information satisfactorily.
Delivering effective customer service
Effective resolution of customer issues / complaints
Visibility in the area through promotions/presentations/meetings
Ensuring overall customer satisfaction
Responsibilities
Responsible for lead generation in the catchment areas through Executing
Branding /Marketing activities.
Meeting with clients, advising and showcasing Shubham¿ products and benefits to the customers thereof.
Responsible for sales fulfilment, pre/ post sanction sales activities.
Update and upkeep of marketing and sales collaterals.
Responsible for promotional activities including group meetings, presentations as well as developer site promotions.
Responsible for front-end interaction, field travel and Customer interface.
Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations.
Attending to walk-ins into branches & visiting clients at their place.
Spearheading Documentation.
Ensure the Fresh bounce collections.
Capabilities and competencies
1. High Customer service and Customer-conversion Orientation; High initiative
2. Excellent Selling and Persuasion skills with confidence to engage customers.
3. Good Communication skills.
4. Language - English , Regional Language and Hindi desirable
5. Computer literate – Word / Excel / e-mail / Web based system
6. Pleasant & well-groomed personality.
Experience
Minimum 1 years of experience in selling loan preferably Home Loan.
Must be earning Incentive in the current organization
Preferably from BFSI/NBFC
Qualification Graduate in any Discipline( > 4 yrs experience resources without graduation could be considered)
Industry preferences Home loan, Mortgage loan, LAP
1 Year 
15,000 - 30,000 Per Month 
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