Job Title: Relationship Manager

Location: Mira Road, Mumbai

Job Timings :

10:00 am - 7 pm | Monday to Saturday

Position Overview: We are seeking a dynamic and experienced Relationship Manager to join our team. The ideal candidate will excel in managing client relationships, understanding client needs, and ensuring the delivery of high-quality service. You will be the primary point of contact for a portfolio of clients, responsible for nurturing relationships and driving client satisfaction.

Key Responsibilities:

Client Relationship Management:
Develop and maintain strong relationships with key clients to understand their needs and objectives.
Act as the main liaison between clients and the company, ensuring timely and effective resolution of issues.
Review their accounts and discuss opportunities for further collaboration.
Client Retention and Growth:
Implement strategies to enhance client satisfaction and retention.
Identify and pursue opportunities for upselling and cross-selling company products or services.
Monitor client feedback and address any concerns to improve overall client experience.
Service Delivery:
Oversee the delivery of services to clients, ensuring that commitments and deadlines are met.
Coordinate with internal teams to ensure that client requirements are understood and fulfilled.
Reporting and Analysis:
Prepare regular reports on client status, including satisfaction levels and potential areas for improvement.
Analyze client data to identify trends and provide actionable insights.
Market and Industry Knowledge:
Stay informed about industry trends and changes to provide clients with relevant information and advice.
Share market insights with clients to help them make informed decisions.
Problem Solving:
Address and resolve any client issues or complaints in a professional and timely manner.
Develop and implement solutions to prevent recurrence of problems.

Qualifications:

12th Pass . Freshers can also apply
Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.
Ability to manage multiple tasks and projects simultaneously.

What We Offer:

Competitive salary and performance-based bonuses.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.

How to Apply: Interested candidates should submit their resume detailing their qualifications and experience. Finserv is an equal-opportunity employer and encourages candidates from all backgrounds to apply.

Job Types: Full-time, Permanent, Fresher

Schedule:

Day shift

Education:

Higher Secondary(12th Pass) (Preferred)

Language:

English (Preferred)

Work Location: In person

LoanX Finserv stands as a premier finance consultancy firm, led by the seasoned expertise of our founder, Mr. Mukesh Acharya, who has dedicated a decade to the field. Committed to delivering tailored financial solutions, we leverage our extensive and diverse knowledge, industry experience, and a steadfast dedication to integrity and ethics. Our success is marked by personalized approaches that assist clients in resolving their financial challenges. At LoanX Finserv, we take pride in being a trusted partner on your financial journey.
At LoanX Finserv, our core purpose is to make lives better than before. Beyond mere financial transactions, we are committed to empowering individuals, families, and businesses to achieve their dreams. Guided by unwavering values, we prioritize integrity, customer satisfaction, and continuous excellence. We aspire to be a home away from home, fostering trust and reliability in every interaction. Whether securing futures, expanding businesses, or overcoming challenges, LoanX Finserv is your dedicated partner, ensuring that each financial decision contributes to a brighter and more fulfilling life.