Probullscapital jobs - Relationship Manager

A relationship manager primary roles and responsibilities, both on the client and business sides, include the following. 

• Maintain long-term relationships with clients through regular communication and personalised support.
• Handle the onboarding process for new clients to ensure a smooth transition and introduction to the brand’s products or services.
• Identify opportunities to enhance the client’s experience.
• Generate additional business through cross-selling or upselling.
• Promptly and effectively address client issues by coordinating with internal teams, especially with key account managers.
• Continuously monitor client satisfaction levels by gathering feedback and conducting surveys or assessments.
• Know the competition and market trends, and develop strategies to stay ahead.
• Improve and meet sales targets through long-term customer retention.

These are all the expectations from a relationship manager with good experience.