* Recovery Officer responsible for the collection of debts prior to legal recovery proceedings commencing, negotiating payments/payment arrangements, handling debtor enquiries and provides administrative assistance to the team.
* Must be excellent in the tracking of pending payment / Continues follow-ups via phone /achieve monthly collection targets.
* To visit the customer's houses to collect payments.
* Achieve monthly collection Target.
* Meet the daily/weekly/monthly Collection.
*Regular follow-up on all the accounts allocated.
*Ensure proper resolution on query raised
*Negotiate payoff deadlines and payment plans
*Build trust with debtors
*Identify gaps in the system and recommend solutions
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