Candidate needs to handle the customers calls regarding room bookings and close the sale leads. This is the resort And candidate should speak Hindi English and Telugu and other regional languages are optional.
Responsibilities:
Greet and welcome guests with a friendly and professional demeanor
Handle check-ins and check-outs efficiently and accurately
Manage reservations and room assignments
Address guest inquiries and provide accurate information
Assist with guest requests and ensure customer satisfaction
Process payments and maintain financial transactions
Keep the reception area clean, tidy, and organized
Qualifications:
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Attention to detail and problem-solving skills
Ability to work well under pressure and in a fast-paced environment
Proficiency in using hotel management software