Receptionist Job Summary: We are seeking a courteous, personable, and professional receptionist to join our clinic's front office team. The ideal candidate will be the first point of contact for our patients, ensuring a welcoming and efficient experience.
Key Responsibilities:
- Greet patients and their loved ones warmly as they arrive for appointments, ensuring a positive first impression.
- Answer phone calls and emails promptly, directing inquiries to the appropriate staff members as needed.
- Provide scheduling and rescheduling support for clients, updating appointment changes on an electronic calendar.
- Assist patients with check-in and check-out procedures, ensuring all necessary paperwork is completed accurately.
- Maintain a clean and organized reception area to promote a professional environment.
- Collaborate with medical staff to ensure smooth patient flow and address any immediate needs or concerns.