Answering and screening telephone calls
Scheduling and confirming appointments, meetings, and important events
Copying, scanning, and filing documents
Preparing reports and maintaining records
Typing various documents
Managing front office
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Answer questions and address complaints
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
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