QC , PDI,in process, 7qc, 5s, documentation, reports, hardness testing, instruments, profile projector, control plans, Ppap, Capa all these quality related tools should be known.
Good communication skills and use of excel and word should be known.
Customer complaints handling and improving quality at every stage.
• Maintain ISO documents
• Create and maintain quality reports
• Track and report monthly quality metrics
• Monitor RMAs and customer quality complaints. Perform quality trend analysis and take appropriate
actions
• Review and approve CAPA reports. Perform follow-up and closures
• Work with cross-functional team on customer quality issues. Create customer quality action plan(s) and
execute
• Execute update/creation of quality system and quality tracking reports with business units and subsidiaries