Position: Process Associate - Monitoring Operations
Department: Business Operations
Job Shift: India Night Shifts
Job Location: Karnal, Haryana (onsite)
Qualification: Any Graduate
Responsibilities:
Monitoring cameras appropriately
Primary responsibility is to prevent stealing, robberies and inform client, Store
Manager, Cashiers.
Meeting the set targets and will be responsible for the performance of portfolio
assigned.
Providing best services to the client with proactive approach.
Tracking and reporting suspicious\fraud activities of cashiers\employees of the
stores.
Reporting any suspicious activity on immediate basis without
any delay.
Making notes for each incident observed on the CCTV and creating reports for the
same on the company portal in same shift.
Ensuring that the various details are added to the report like camera position,
incident time, and any other information that was gathered by CCTV.
Check status of his\her report submitted and coordinate if any assistance is required
by quality team.
Adhering to the company policies and floor discipline.
Should involve in knowledge sharing and motivating other team members