Role Description
The candidate will be posted as a Process Associate and will be responsible for dealing with the customer BPO/Customer service sector in one of our client companies. Our client is a global healthcare provider based in US with their BPO Centre located in Kolkata, India. The candidate will be handling medical billing queries from the customers of the company.
Job Title: Process Associate
Process: Inbound Voice Process (US Healthcare Brand)
Gross Salary: Rs 14000 to Rs 19000 (Based on Experience)
Work Schedule: Monday to Friday (5-Days a week)
*Fixed Weekend Off (Saturday & Sunday)
Key Responsibilities
Handle inbound calls related to US medical billing inquiries.Maintain excellent communication with clients and stakeholders in the US.
NOTE: No sales pressure or targets to be reached
Job Requirements & Qualifications
Excellent communication skills in English.Strong problem-solving abilities and attention to detail.Ability to work in a fast-paced environment.Should be comfortable working in night shifts.Freshers and experienced candidates from any fields are welcome.
Job Location: Within Kolkata (Salt Lake, sector-5)
Benefits with us
Competitive salary packageFree cab drop facilities available Subsidized mealsPF & ESI Monthly attendance based allowance of Rs 1000 per monthLucrative annual bonus upto Rs 15000
To apply, interested candidates may forward their updated CVs at earliest to email or can reach out.