· Responsible for managing daily operations of the IPD and OPD billing department.
· Oversee the preparation of estimates and bills
· Undertakes bill preparation and audits the patient bill record before generation of final bill.
· Oversee the accuracy of the OPD and IPD billing, various reports and implementation of the policies and protocols.
· Attends queries from various internal and external service departments.
· Prepares daily/monthly MIS and outstanding reports.
· Attend to the patients that may have any query regarding pre and post bill generation.
· Ensures that the patients have minimum outstanding by follow-ups / feedback.
· Coordinate with Laboratory, Diagnostics, Pharmacy, In Patients, Admissions, TPA/Insurance Companies and Corporate departments and ensure smooth flow.
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